RZ
Robert Z

1 reviews | Active since May 2012

06 Mar 2026, 13:29

paid up letter

I have paid my debt that was handed over to vvvm attorneys but they are not willing to give me my paid up letter. VVM sends me to Mobicred with no end in sight. please email my paid up letter now and the credit bureau can be notified thereafter.

0
Replies (4)
Mobicred
Mobicred's reply09 Mar 2026, 13:28
Official
Good day, 
Mobicred strives to provide timely and helpful responses to all our valued customers.

Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you to address your concerns and provide you with the feedback you need.
 
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.

Kind regards, 

Mobicred 
RZ
Robert Z's update09 Mar 2026, 13:59
Reviewer Update
Hi we did get a call but we are yet to receive the paid up letter.
Mobicred
Mobicred's reply11 Mar 2026, 08:54
Official
 
Robert Zimu’s , thank you for advising, your concern will be escalated to the relevant department.
RZ
Robert Z's update12 Mar 2026, 15:19
Reviewer Update
Thank you, we got the paid up letter.