VK
Venolin K
1 reviews | Active since Jan 2020
27 Nov 2025, 09:15
Nonexistent customer service, Buggy website
Unable to sign up on their mobile site, nor via any third party like Takealot credit. The website is incredibly buggy. After inputting my bank account number over 5 times and double checking to insure it's correct, it still doesn't allow me and says "please input correct bank account number".
Customer service is nonexistent, sent an email on the 02/11/2025 explaining the above issue and I have yet to receive a response.
It's ludicrous how they managed to even keep their overall review score that high if they can't even respond to customer emails.
Absolutely abysmal.
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Replies (1)
Mobicred's replyOfficial
28 Nov 2025, 08:18Good day,
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Best regards,
Mobicred's reply28 Nov 2025, 08:18
Official
Good day,
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Best regards,