KG
King G
1 reviews | Active since Mar 2025
28 Mar 2025, 09:52
Non existent customer service from Mobicred
I have had my account blocked for no reason. I tried to get it unblocked but wtout any success. The customer service is non existent I have a chat on their whatsapp chat line. from lunch time yesterday and even now today they still hvan't evne responsed. It's just a chat bot that tells you that someon will ocntact you but nobody ever does. this company is not serious about customer service at all and I am shocked that they are still in bunsiness.
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Mobicred's replyOfficial
28 Mar 2025, 11:12 Good day,
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred's reply28 Mar 2025, 11:12
Official
Good day,
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred