MK
Morris K
1 reviews | Active since Aug 2018
12 Apr 2022, 08:51
Non Existent Customer Service
I sent an email on Apr 7, 2022 to *** requesting details on how to go about settling my account.
I then called in on Apr 11, 2022 since I had not received a response. I spoke to a gent who said he would send me all the details I need via email. Still nothing.
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Replies (1)
Mobicred's replyOfficial
12 Apr 2022, 10:11Hello Morris Kgama
Thank you for your review
We do apologise for all inconvenience regarding your settlement request. An agent has tried to contact this morning to advise on process. In the meanwhile we will send a settlement letter via email. Please advise on a preferred time to call and confirm.
Regards
Mobicred
Thank you for your review
We do apologise for all inconvenience regarding your settlement request. An agent has tried to contact this morning to advise on process. In the meanwhile we will send a settlement letter via email. Please advise on a preferred time to call and confirm.
Regards
Mobicred
Mobicred's reply12 Apr 2022, 10:11
Official
Hello Morris Kgama
Thank you for your review
We do apologise for all inconvenience regarding your settlement request. An agent has tried to contact this morning to advise on process. In the meanwhile we will send a settlement letter via email. Please advise on a preferred time to call and confirm.
Regards
Mobicred
Thank you for your review
We do apologise for all inconvenience regarding your settlement request. An agent has tried to contact this morning to advise on process. In the meanwhile we will send a settlement letter via email. Please advise on a preferred time to call and confirm.
Regards
Mobicred