CC
Charne C
1 reviews | Active since Oct 2021
05 Oct 2021, 10:36
No support
M debit order came off of my account on the 29th of September and my Open to Buy Balance still says 0.00.
I have tried contacting you guys via your Whatsapp chat (got no response from someone named Khaneez) and customer care line with no response. This is unacceptable. I have never had issues with this account until now. Safe to say I will be closing this account asap.
Helpful (0)
Replies (4)0
Replies (4)CC
Charne C's updateReviewer Update
05 Oct 2021, 10:48SCREENSHOT OF WHATSAPP CHAT 1
WhatsApp Image 2021-10-05 at 10.46.33.jpeg 76.28 KB
WhatsApp Image 2021-10-05 at 10.46.33.jpeg 76.28 KB
CC
Charne C's update05 Oct 2021, 10:48
Reviewer Update
SCREENSHOT OF WHATSAPP CHAT 1
WhatsApp Image 2021-10-05 at 10.46.33.jpeg 76.28 KB
WhatsApp Image 2021-10-05 at 10.46.33.jpeg 76.28 KB
CC
Charne C's updateReviewer Update
05 Oct 2021, 10:49SCREENSHOT OF WHATSAPP CHAT 2
WhatsApp Image 2021-10-05 at 10.46.33 (1).jpeg 68.46 KB
WhatsApp Image 2021-10-05 at 10.46.33 (1).jpeg 68.46 KB
CC
Charne C's update05 Oct 2021, 10:49
Reviewer Update
SCREENSHOT OF WHATSAPP CHAT 2
WhatsApp Image 2021-10-05 at 10.46.33 (1).jpeg 68.46 KB
WhatsApp Image 2021-10-05 at 10.46.33 (1).jpeg 68.46 KB
CC
Charne C's updateReviewer Update
05 Oct 2021, 10:49SCREENSHOT OF WHATSAPP CHAT 3
WhatsApp Image 2021-10-05 at 10.46.33 (2).jpeg 71.84 KB
WhatsApp Image 2021-10-05 at 10.46.33 (2).jpeg 71.84 KB
CC
Charne C's update05 Oct 2021, 10:49
Reviewer Update
SCREENSHOT OF WHATSAPP CHAT 3
WhatsApp Image 2021-10-05 at 10.46.33 (2).jpeg 71.84 KB
WhatsApp Image 2021-10-05 at 10.46.33 (2).jpeg 71.84 KB
Mobicred's replyOfficial
05 Oct 2021, 15:36Hi Charne
Thank you for the review and for taking our call.
We have sent a request to our accounts department to have your debit order payment allocated and will get back to you as soon as we receive feedback.
We do apologies for this delay.
Regards,
mobicred
Thank you for the review and for taking our call.
We have sent a request to our accounts department to have your debit order payment allocated and will get back to you as soon as we receive feedback.
We do apologies for this delay.
Regards,
mobicred
Mobicred's reply05 Oct 2021, 15:36
Official
Hi Charne
Thank you for the review and for taking our call.
We have sent a request to our accounts department to have your debit order payment allocated and will get back to you as soon as we receive feedback.
We do apologies for this delay.
Regards,
mobicred
Thank you for the review and for taking our call.
We have sent a request to our accounts department to have your debit order payment allocated and will get back to you as soon as we receive feedback.
We do apologies for this delay.
Regards,
mobicred