AvdM
Adele van der Merwe

1 reviews | Active since Sept 2014

02 Jul 2021, 11:26

NO SERVICE

In 2018 i was declined an application - all fair. However I asked them since March 2020 to please reset my account. As i am not able to re-apply because it tells me i was declined before.

One would think a persons financial situations does not stay the same as three years ago. I have gotten a response once. they said it will be reset. Because i have to request it to be reset. Was it reset. No!

I have sent mails Last year, Feb this year, last month, and twice this week. I have called - no answer.

Can you please assist with this. Its just stupid that your system does not even consider giving a person another chance, but you gave my unemployed family member an account. Ridiculous double standards!!

0
Replies (1)
Mobicred
Mobicred's reply05 Jul 2021, 08:26
Official
Hi Adele

Thank you for your review.

We will contact you soon.

Regards,

Mobicred