sH
shad H
1 reviews | Active since Jun 2023
05 Jan 2024, 11:51
No Point to have a Customer Service Department
No point even writing the issue I have with Mobicred......there is no reason for them to even have a customer service department.....Mobicred is making RCS look really bad....I wish Hello Peter had a - (minus) Star rating
Helpful (0)
Replies (2)0
Replies (2)
Mobicred's replyOfficial
05 Jan 2024, 12:06Hi Shad ,
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, we apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, we apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred's reply05 Jan 2024, 12:06
Official
Hi Shad ,
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, we apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, we apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
sH
shad H's updateReviewer Update
23 Jan 2024, 16:26I still have not got a resolution or received any communication to my complaint above, So clearly Mobicred does not value customers.
Please do not copy and paste you genetic reply as the one below as i did.....i done it for you mobicred saved you time......as that is the only communication you send
Please do not copy and paste you genetic reply as the one below as i did.....i done it for you mobicred saved you time......as that is the only communication you send
(Hi Shad ,
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, we apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards, )
Mobicred
I will be taking the next steps to contact the CEO of RCS directly at their Mowbray offices at Golf park :)
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, we apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards, )
Mobicred
I will be taking the next steps to contact the CEO of RCS directly at their Mowbray offices at Golf park :)
sH
shad H's update23 Jan 2024, 16:26
Reviewer Update
I still have not got a resolution or received any communication to my complaint above, So clearly Mobicred does not value customers.
Please do not copy and paste you genetic reply as the one below as i did.....i done it for you mobicred saved you time......as that is the only communication you send
Please do not copy and paste you genetic reply as the one below as i did.....i done it for you mobicred saved you time......as that is the only communication you send
(Hi Shad ,
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, we apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards, )
Mobicred
I will be taking the next steps to contact the CEO of RCS directly at their Mowbray offices at Golf park :)
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, we apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards, )
Mobicred
I will be taking the next steps to contact the CEO of RCS directly at their Mowbray offices at Golf park :)