No OTP pins are sent and support requests ignored.

Item: Mobicred
Rating: 1
Author: Christo A

No OTP pins are sent so nothing can be bought.

Emails and WhatsApp messages for support are ignored.

Helpful (0)

Replies (3)

Mobicred's replyOfficial

17 Mar 2022, 09:45

Hello Christo

Thank you for your review

We see that you have been contacted via our whats app line.

Regards
Mobicred

Mobicred's reply17 Mar 2022, 09:45

Official

Hello Christo

Thank you for your review

We see that you have been contacted via our whats app line.

Regards
Mobicred

Christo A's updateReviewer Update

17 Mar 2022, 10:06

Yes. And then they stopped responding to me after failing to send the OTP in time, multiple times in a row.

I have decided to refrain from using my Mobicred account again.

Christo A's update17 Mar 2022, 10:06

Reviewer Update

Yes. And then they stopped responding to me after failing to send the OTP in time, multiple times in a row.

I have decided to refrain from using my Mobicred account again.

Mobicred's replyOfficial

17 Mar 2022, 11:03

Hello Christo

This is rather unfortunate and we do apologise for your issue. We will have a customer service consultant call you and guide you through your purchase process.

Regards
Jo-Anne

Mobicred's reply17 Mar 2022, 11:03

Official

Hello Christo

This is rather unfortunate and we do apologise for your issue. We will have a customer service consultant call you and guide you through your purchase process.

Regards
Jo-Anne