M&EM&E
Michael & Elmi Michael & Elmi
1 reviews | Active since Apr 2017
03 Mar 2023, 19:27
No feedback on application
I logged a complaint over a week on a application that they cannot explain the why it was declined. Tranunion identified , excellent report. Mobicred says it transunion but have no issue. No response after talking 4o consultantancr and provide an Emil evidence. No response shows , that simple assistance is small matter goes a long ways. I would be grateful if you can provide feedback
Helpful (0)
Replies (3)0
Replies (3)
Mobicred's replyOfficial
06 Mar 2023, 08:40Dear Michael,
Thank you for taking my call this morning. I really appreciate your patience and understanding as we work to resolve the issue you've been experiencing with your application. Your cooperation and willingness to work with us have been invaluable in finding a solution to the problem.
I want to assure you that we are committed to addressing the issue as quickly and efficiently as possible, and we will do everything in our power to ensure that you are satisfied with the outcome.
Again, thank you for your understanding and cooperation. It has been a pleasure speaking with you, and I look forward to providing you with a resolution soon.
Regards mobicred.
Thank you for taking my call this morning. I really appreciate your patience and understanding as we work to resolve the issue you've been experiencing with your application. Your cooperation and willingness to work with us have been invaluable in finding a solution to the problem.
I want to assure you that we are committed to addressing the issue as quickly and efficiently as possible, and we will do everything in our power to ensure that you are satisfied with the outcome.
Again, thank you for your understanding and cooperation. It has been a pleasure speaking with you, and I look forward to providing you with a resolution soon.
Regards mobicred.
Mobicred's reply06 Mar 2023, 08:40
Official
Dear Michael,
Thank you for taking my call this morning. I really appreciate your patience and understanding as we work to resolve the issue you've been experiencing with your application. Your cooperation and willingness to work with us have been invaluable in finding a solution to the problem.
I want to assure you that we are committed to addressing the issue as quickly and efficiently as possible, and we will do everything in our power to ensure that you are satisfied with the outcome.
Again, thank you for your understanding and cooperation. It has been a pleasure speaking with you, and I look forward to providing you with a resolution soon.
Regards mobicred.
Thank you for taking my call this morning. I really appreciate your patience and understanding as we work to resolve the issue you've been experiencing with your application. Your cooperation and willingness to work with us have been invaluable in finding a solution to the problem.
I want to assure you that we are committed to addressing the issue as quickly and efficiently as possible, and we will do everything in our power to ensure that you are satisfied with the outcome.
Again, thank you for your understanding and cooperation. It has been a pleasure speaking with you, and I look forward to providing you with a resolution soon.
Regards mobicred.
M&EM&E
Michael & Elmi Michael & Elmi's updateReviewer Update
14 Mar 2023, 18:07Had a guy phone me only after hello peter. They never phone and follow up if you send customer cRe complaints or emails. No feedback again after they cannot find fault on my account. Still nothing. The worst company which is actually RCS. Stay away.
M&EM&E
Michael & Elmi Michael & Elmi's update14 Mar 2023, 18:07
Reviewer Update
Had a guy phone me only after hello peter. They never phone and follow up if you send customer cRe complaints or emails. No feedback again after they cannot find fault on my account. Still nothing. The worst company which is actually RCS. Stay away.
Mobicred's replyOfficial
15 Mar 2023, 09:30Dear Michael & Elmi Michael & Elmi,
Thank you for reaching out to us. We assure you that we are actively working on resolving your concern and appreciate your patience in this matter.
Our team is currently investigating the matter to gain more clarity and once we have received feedback, we will update you promptly on the progress and any further steps that we will take to address your concern.
Rest assured that we take all customer concerns seriously and our top priority is to ensure that you have a positive experience with our products and services.
Kind regards,
Mobicred
Thank you for reaching out to us. We assure you that we are actively working on resolving your concern and appreciate your patience in this matter.
Our team is currently investigating the matter to gain more clarity and once we have received feedback, we will update you promptly on the progress and any further steps that we will take to address your concern.
Rest assured that we take all customer concerns seriously and our top priority is to ensure that you have a positive experience with our products and services.
Kind regards,
Mobicred
Mobicred's reply15 Mar 2023, 09:30
Official
Dear Michael & Elmi Michael & Elmi,
Thank you for reaching out to us. We assure you that we are actively working on resolving your concern and appreciate your patience in this matter.
Our team is currently investigating the matter to gain more clarity and once we have received feedback, we will update you promptly on the progress and any further steps that we will take to address your concern.
Rest assured that we take all customer concerns seriously and our top priority is to ensure that you have a positive experience with our products and services.
Kind regards,
Mobicred
Thank you for reaching out to us. We assure you that we are actively working on resolving your concern and appreciate your patience in this matter.
Our team is currently investigating the matter to gain more clarity and once we have received feedback, we will update you promptly on the progress and any further steps that we will take to address your concern.
Rest assured that we take all customer concerns seriously and our top priority is to ensure that you have a positive experience with our products and services.
Kind regards,
Mobicred