TK
Thabisile K
1 reviews | Active since Jun 2023
22 Jun 2023, 10:40
No feedback from verification
I'm very disappointed I app**** for a mobicred which was approved, I did a face verification which was unsuccessful, I called them they asked if I'm still using the old greenbook ID I said yes, I was asked to send a certified copy of my ID and email to Jenipherm, she never responds I sent 2 emails to her I'm very disappointed I'm a new client but already having issues that not a good sign.
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Mobicred's replyOfficial
22 Jun 2023, 10:46Hi Thabisile K
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, I apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, I apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Best regards,
Mobicred's reply22 Jun 2023, 10:46
Official
Hi Thabisile K
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, I apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, I apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Best regards,