AF
Anne-Marie Fourie
1 reviews | Active since Nov 2019
26 Jul 2023, 11:13
No Customer Service
Been logged out of my account. Cant make any purchases. Been struggling for 24 hours just to get hold of them. Phone lines take you to an answering machine, on hold for 30 minutes! Whatsapp line unresponsive - just a automated replay. No response from e-mails. I will not be using my account with them again. Once paid up, I am cancelling as the Customer service is NON EXISTING
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Replies (1)
Mobicred's replyOfficial
26 Jul 2023, 14:41Hi Anne-Marie F,
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, I apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, I apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred's reply26 Jul 2023, 14:41
Official
Hi Anne-Marie F,
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, I apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, I apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred