SL
Shane L

1 reviews | Active since Oct 2021

05 Oct 2021, 12:37

No compassion

I lost my job in June due to the lock down and am now battling to make ends meet i fix generators for money to provide for my wife and 3 kids. I emailed mobicred to inform them that I am no longer working with no response from them. I did however get harassed by their dept collectors who I explained my situation to but they had no care weather I am in a financial position to pay and I reluctantly agreed to pay a monthly fee that I could not afford so that their dept collectors could stop harassing me, I paid most months only skipping a few payments due to barely getting in enough money to feed my family, only to get a bill that was more or less the same as what I owed them before I started paying, the very rude dept collector informed me that its because of interest. Do not take credit with them as they have no care for your situation and will bleed every last cent from you.

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Replies (1)
Mobicred
Mobicred's reply05 Oct 2021, 15:46
Official
Hi Shane

Thank you for your review and we apologies for the service you received with mobicred.

Please be advised that this has been escalated to our accounts department to investigate further, we will contact you once we have feedback for a way forward.

Regards,
Mobicred.