No Communication BUT BLACKLISTING is GUARANTEED

It started great when the company was still new in the market and the paid my account time and I got the statements.

Everything went downside when I app**** for debt review - with a company called ConsumerWise (Worse company to do debt review with) So when I cancelled my service with them (ConsumerWise) my account with Mobicred was owing R1900.00 - So I called them them an arranged payment with them directly no longer with ConumerWise. January 2020 I paid R500 and had to call them to get the statement then I got it but I had to call them... then from there there were no statement or payment follow up so I also left it ... then I get calls around Sept 2021 following up on payments and now my account owes R5000.00 when the account was owing R1400.00 No calls No emails - So I told them I can settle the account if they can relook at the account and give me a settlement fee as they have not communicated to me of the accounts status since 2020 January - Now every month im getting calls from their RUDE agents, telling me I made promises to pay the account and every call I have explain the reason for the account to be in arrears. now im threatened to be BLACKLISTED

Can someone please assist with the bad service of this company and maybe assign my account the correct and competent agent