AS
Amanda S
1 reviews | Active since Feb 2018
15 Mar 2023, 13:29
Never allowed to reopen account / reapply
I loved having Mobicred, but closed it in February 2021 due to personal reasons. Upon contacting Mobicred to reopen my account, I was told that I can't reopen my account, and I also can't reapply. Thus, I am not allowed to ever have a Mobicred account again.
This is beyond silly, what type of company won't allow you to come back when you have never even missed a payment.
Very disappointing
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Mobicred's replyOfficial
15 Mar 2023, 14:01Dear Amanda Swanepoel,
Thank you for contacting us regarding the reopening of your account. We are happy to hear that you loved having mobicred. unfortunately, we are unable to reopen any closed accounts.
If you have any further questions or concerns, please do not hesitate to contact us. We are always happy to assist you.
Kind regards,
Mobicred
Mobicred's reply15 Mar 2023, 14:01
Official
Dear Amanda Swanepoel,
Thank you for contacting us regarding the reopening of your account. We are happy to hear that you loved having mobicred. unfortunately, we are unable to reopen any closed accounts.
If you have any further questions or concerns, please do not hesitate to contact us. We are always happy to assist you.
Kind regards,
Mobicred