1 reviews | Active since Oct 2018
Mobirob
I wish I could give no stars. My wife made a purchase at PicknPay via Mr D. We tried to pay using the WiCode from Mobicred and receive an error on their App saying that something went wrong. We tried the WiCode again and the same error. So, I waited for the WiCode to expire after 15 mins thinking that MobiCred would reverse the payment, but that did not happen. I contact Mobicred a few times and they keep on saying the payment was made, but Mr D says the payment was not received. The customer support is so bad. So now it looks like I lost over R2000. There is no hope of that money being returned to me. I will be paying Mobicred in full very soon to close my account. OH! I hope they don't mess that up too.
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Best regards,
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Best regards,