Mobicredit - terrible service - actually NO SERVICE

I wish there were minus star ratings for Mobicred!!!

I filled out an application on 14 September for new credit. I have to date not been told if this was approved or not. Their communication is terrible - I have called, used their whatsapp and emailed countless times and still no response. Each time I am told this has been escalated to the verification team and then to a manager. The consultants are escalating and doing what they can on the front line but even your managers are dropping the ball.

I am shocked at the lack of service - not just bad service but no service! I have been told that a manager will call me but that call has never come. Does your verification department and managers actually even exist?!