Mobicredit pathetic customer service

I have app**** and went through the process on the 28 July 2022 up until this day I have had nothing from this company! I emailed and called over 20 times and get told they referred it to accounts department, I've NEVER been called I've NEVER been emailed from them, I approved the debicheck and that was it nothing changed on the status of my account! I would NEVER recommend this company even though people might see good rating just believe me as a REAL client, they have NO customer service and they don't care whether you called 100 times over! Rather apply at trusted accredited institutions that actually knows what customer service is! 1 star is really too much! I've been approved for finance from many places that I chose to use and was approved in less than 24 hours, it's been over a month that I'm waiting!!! Pathetic!