JS
Josias S
1 reviews | Active since Nov 2010
16 Feb 2026, 08:49
Mobicred (Takealot credit) misrepresented the repayment period
I purchased an item on Takealot using Mobicred (Takealot credit). They advertise "pay only XYZ for 12 months" - but what they don't tell you, is that they will be taking money from your account indefinitely. There is no end date to the agreement, so the repayment period isn't 12 months. They will charge you the minimum repayment until kingdom come so they can keep taking monthly fees and hidden costs from you. Major misrepresentation to the consumer. This is going straight to the FAIS ombudsman.
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Replies (1)Mobicred's replyOfficial
16 Feb 2026, 11:50Good day,
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred's reply16 Feb 2026, 11:50
Official
Good day,
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
