Mobicred Refund

On 09 September 2026, I requested a refund for a voucher. To date, the refund has not been processed. Despite numerous follow-ups, I have been given no clear resolution or timeframe for when this matter will be finalised.

Of particular concern is the fact that my account continues to accrue interest on the value that is due to be refunded. This is both unfair and distressing, as I should not be liable for interest on funds that are owed back to me.

I have attempted to resolve this through your call centre; however, I have been unable to obtain a definitive timeframe or satisfactory assistance.