1 reviews | Active since Sept 2012
MOBICRED POOR SERVICES
I submitted an application for a Takealot credit account, which received pre-approval last Thursday, indicating that I have progressed to the verification stage. The verification was completed on Friday, suggesting that I should have advanced to the next phase involving the debit order mandate. However, I have been consistently following up on this process, which has encountered multiple statuses that reverted me back to the verification stage due to a reported fault in their system. This has resulted in a lack of accurate information, as I have received numerous conflicting updates. Furthermore, feedback is only provided when I initiate contact, and the overall service quality is unsatisfactory. If you are considering applying for this account, be prepared for a frustrating experience characterized by delays and uncer*****y.
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure a support specialist from the relevant department will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Best regards,
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure a support specialist from the relevant department will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Best regards,
