1 reviews | Active since Jun 2024
Mobicred Poor Customer Service - Services are offline for 3 months
This credit business is a waste of your time. They have Checkers & Shoprite offline for the past 3 months. As a customer, I took this credit to make it easy for purchasing with credit. Every time i ask the customer care when will this be resolved, they don't know, they said just wait for an sms, imagine waiting 3 months, the other day I went to two pick n pay branches and they had claimed that Mobicred is offline on their end, so Mobicred mentioned to me that they will not be offline. My suspecting is that this company has debt at Checkers, Shoprite and Pick n Pay that's why they have their services offline. A bunch of ****s, cheats. The service is so frustrating. I am about to suspend their debit order until they resolve the facility for which I'm paying for monthly. I will never take this credit offer again. The services only worked for the 1st month of my sign up. I had such an embarrassing moment of leaving my groceries at the till and leaving the store because of Mobicred. But they promise a great service. I guess they are just like Hollywood bets, take all your money and nothing in return. Please do not ever sign up with Mobicred. Use Finchoice should u need credit
We apologize for the frustrating experience you've had with our service. We understand how inconvenient it's been, and we appreciate you bringing this to our attention.
Regarding Checkers and Shoprite, we want to assure you that we're working diligently to resolve this issue and will notify customers when back online.
We are concerned to hear that Pick n Pay branches reported our service as offline. We'd like to investigate this further and address the issue, could you please provide us with the specific branches you visited?
We value your feedback and would like to make things right. If you'd like to discuss this further or have any questions, please don't hesitate to contact us.
Thank you for your patience and understanding.
Kind regards,
Mobicred Support.
We apologize for the frustrating experience you've had with our service. We understand how inconvenient it's been, and we appreciate you bringing this to our attention.
Regarding Checkers and Shoprite, we want to assure you that we're working diligently to resolve this issue and will notify customers when back online.
We are concerned to hear that Pick n Pay branches reported our service as offline. We'd like to investigate this further and address the issue, could you please provide us with the specific branches you visited?
We value your feedback and would like to make things right. If you'd like to discuss this further or have any questions, please don't hesitate to contact us.
Thank you for your patience and understanding.
Kind regards,
Mobicred Support.
