JB
Johannes B
1 reviews | Active since Jun 2026
09 Sept 2026, 09:20
Mobicred mishandle credit bureaus reporting
Mobicred froze my mobicred account due to some ***** on my Mobicred account. The issue is that they froze my account for 2 years and they reported me as missed payments at credit bureaus during the froze. So I am doing follow-ups. credit bureaus are reporting me that I am not paying my Mobicred account for 2 years, missed payments, I have been reporting this issue to Mobicred and they keep telling that they are escalating the issue, and it has been escalations after escalations, while my credit status deteriorates. No help
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Replies (2)
Mobicred's replyOfficial
09 Sept 2026, 10:27Good day,
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred's reply09 Sept 2026, 10:27
Official
Good day,
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
JB
Johannes B's updateReviewer Update
10 Sept 2026, 17:18Another escalation promise. For many times your Agent never call me.
JB
Johannes B's update10 Sept 2026, 17:18
Reviewer Update
Another escalation promise. For many times your Agent never call me.