RVDP
ROHAN VAN DER POEL

1 reviews | Active since Jan 2013

22 Nov 2021, 17:50

Mobicred Merchant Inconsistent and unprofessional

Mobicred Merchant: Inconsistent onboarding procedures. Received an agreement to complete in an online format. The system bugged out and I submitted the manual Merchant agreement they have sent. All of a sudden I do not meet onboarding requirements. Sent multiple emails to *** without reply. App**** again to become a merchant and declined immediately. A week ago my application was approved, now I am being declined. No answers or feedback as to why the 180 degree decision was made.

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Replies (1)
Mobicred
Mobicred's reply23 Nov 2021, 09:00
Official
Hi Rohan

Thank you for your review.

A request has been sent for one of our onboarding team members to contact you regarding this enquiry. 

We do apologies for any inconvenience caused.

Regards,
mobicred