MOBICRED IS THE WORST

Good day Mobicred! 30/09/2025

I'VE PHONED & EMAILED NUMEROUS TIMES, AND YOU ARE JUST NOT RESOLVING THIS MATTER & MY COMPLAINT :

Why is it that my payment of R 988.92 that went off on 25 October 2025 (via debit order) still does not reflect on my account!?

This is an ongoing struggle, every single month. I've phoned, emailed & laid a bad review on Hello Peter

I know for a fact, that money reflects within 24-48 hrs, it doesn't matter from which bank the transfer comes from. Yet according to yourselves, it can take up to 7 days?

That is really ridiculous.

I have an emergency this month, and I need to pay with my Mobicred, as I did not foresee or budget for the emergency. But I can't, because my payment is just not reflecting.

I mean, I myself work in an accounts department, and I allocate payments daily. So is the person who is supposed to do this on your side, just not there, or is the person spiteful or just totally *********** of doing their work!!?

And I am sorry for being rude, but this is now the 3rd time / month I have to beg & plead Mobicred, for my credit to reflect!!? And I don't think it's right, because you are very fast to phone & collect, but never on time with allocations

PLEASE CAN THIS MATTER BE RESOLVED ON YOUR SIDE TODAY!!? I AM BEGGING YOU ONCE AGAIN, PLEASE JUST ALLOCATE MY PAYMENT AND LET IT REFLECT IN MY ACCOUNT

Because this isn't only upsetting, but you are also creating a bad report on my credit record, due to these ridiculous delays in allocating my payments.

And if this continues, I will change my banking details, and eft you the money, on my time - exactly as you are doing with me

Jacqueline du Plessis