KW
Kevin W
1 reviews | Active since Nov 2018
31 Jan 2024, 07:27
MobiCred is MUTED
I am kind of frustrated at this point. * I cannot log into my account. * I cannot do any Purchases. * Monthly Deductions still going off. * No one is answering when I phone. It Says " User Status is Locked". and no other info on what to do. I cannot get a hold of anyone there.
If this Business do not respond to me today, I would be inclined to Go to my BANK Branch and cancel this debit order until I get some assistance. and if that don't work I will just switch my Banks.
Imagine paying for the last 6 months and not being able to pay for anything or access your account.
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Replies (1)
Mobicred's replyOfficial
31 Jan 2024, 08:19 Hi Kevin,
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Best regards,
Mobicred's reply31 Jan 2024, 08:19
Official
Hi Kevin,
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Best regards,