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thabiso N
1 reviews | Active since Dec 2017
05 May 2023, 09:23
MOBICRED IS IN THE PITS
The worst company to ever exist must be Mobicred. I used Steers' WI coupons to get a meal that cost over R300, but sadly, the order timed out. Steers reimbursed me for the WI code; they even provided me with a screenshot showing the reimbur*****t on their system, but the ineffective Mobicred was unable to update the money back to my account. One of their "WORTHY" consultants answered the phone; she was unable to assist me but promised to escalate the situation. It has probably been a month since
Helpful (0)
Replies (2)0
Replies (2)
Mobicred's replyOfficial
05 May 2023, 09:34Hi Thabiso N,
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, I apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, I apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred's reply05 May 2023, 09:34
Official
Hi Thabiso N,
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, I apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, I apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
tN
thabiso N's updateReviewer Update
09 May 2023, 11:08Any feedback on this?
It's been 4 days now no resolution, what's the hold up?
It's been 4 days now no resolution, what's the hold up?
tN
thabiso N's update09 May 2023, 11:08
Reviewer Update
Any feedback on this?
It's been 4 days now no resolution, what's the hold up?
It's been 4 days now no resolution, what's the hold up?