TM
Tebogo M

1 reviews | Active since May 2019

31 Oct 2023, 09:50

Mobicred is disorganized

I am very disappointed in their customer service, I've been requesting my settlement letter, but its difficult for them to send it. I mean how difficult can it be to just send it? They don't have good customer service its been more than 24 hours since ive requested the letter ...even their whatsapp service is **** they take hours to get back to you.

0
Replies (3)
Mobicred
Mobicred's reply31 Oct 2023, 10:29
Official
 Hi Tebogo,

We sincerely apologize for the delay. Your settlement letter has now been dispatched.

Thank you for your patience.

Warm regards,

Mobicred
TM
Tebogo M's update31 Oct 2023, 10:30
Reviewer Update
I got the letter thank you hello Peter
TM
Tebogo M's update31 Oct 2023, 17:36
Reviewer Update
The settlement letter i got i dont know who it belongs to,it doesn't state my name or my id number or amy of my details please rectify