JP
Jacqueline P
1 reviews | Active since Dec 2010
02 Oct 2025, 09:28
MOBICRED IS *****
Every month, Mobicred deducts my monthly installment via debit order - which is correct, BUT then I have to email them & phone them a million times, to allocate my payment towards my account, and still nothing! And they never reply to email. Can't complain about customer service, as there isn't any service!!! My debit order went off on 25/09/2025 & it is still not reflecting in my account as to date! How is this even possible, as funds take 24-48 hours MAX to reflect!!! MOBICRED IS VERY FAST TO ASK FOR MONEY, BUT EXTREMELY SLOW TO GIVE IT BACK IN YOUR ACCOUNT! And I just feel this is **** service!
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Mobicred's replyOfficial
02 Oct 2025, 09:50Good day,
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred's reply02 Oct 2025, 09:50
Official
Good day,
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred