AB
Ayesha B
1 reviews | Active since Feb 2019
07 Feb 2022, 09:27
Mobicred Incompetence
Damn Near Impossible to speak to a human being. And the ones that you do get through to have no idea what's going on. I paid R4500 in October and emailed the Proof of payment to Khulisa Mandini, But she didn't bother to allocate my payment. My credit has not been updated by 2022 as I had tried to achieve. They're telling me NOW they'll allocate my payment. FRUSTRATING!!!
Helpful (0)
Replies (5)0
Replies (5)Mobicred's replyOfficial
07 Feb 2022, 12:59Hello Ayesha
Thank you for your review
Our customer service agents are trying to contact you but no respond. Can you please provide a preferred contact time and number to call you.
Regards
Mobicred
Thank you for your review
Our customer service agents are trying to contact you but no respond. Can you please provide a preferred contact time and number to call you.
Regards
Mobicred
Mobicred's reply07 Feb 2022, 12:59
Official
Hello Ayesha
Thank you for your review
Our customer service agents are trying to contact you but no respond. Can you please provide a preferred contact time and number to call you.
Regards
Mobicred
Thank you for your review
Our customer service agents are trying to contact you but no respond. Can you please provide a preferred contact time and number to call you.
Regards
Mobicred
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Ayesha B's updateReviewer Update
07 Feb 2022, 14:05*** - Anytime
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Ayesha B's update07 Feb 2022, 14:05
Reviewer Update
*** - Anytime
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Ayesha B's updateReviewer Update
16 Feb 2022, 08:32First Xollile gives me the wrong info. I've been waiting for ONE response from Whatsapp since the 11th. Not ONE response!!! I've settled my account which I had to beg for the settlement amount for, sent the proof of payment and haven't heard a word.
AB
Ayesha B's update16 Feb 2022, 08:32
Reviewer Update
First Xollile gives me the wrong info. I've been waiting for ONE response from Whatsapp since the 11th. Not ONE response!!! I've settled my account which I had to beg for the settlement amount for, sent the proof of payment and haven't heard a word.
Mobicred's replyOfficial
16 Feb 2022, 11:44Hello Ayesha
Thank you for your message. We see that you have been assisted by our Support department and we will keep in contact with you.
Regards
Mobicred
Thank you for your message. We see that you have been assisted by our Support department and we will keep in contact with you.
Regards
Mobicred
Mobicred's reply16 Feb 2022, 11:44
Official
Hello Ayesha
Thank you for your message. We see that you have been assisted by our Support department and we will keep in contact with you.
Regards
Mobicred
Thank you for your message. We see that you have been assisted by our Support department and we will keep in contact with you.
Regards
Mobicred
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Ayesha B's updateReviewer Update
22 Feb 2022, 12:55Still nothing. Still not resolved. Still no response. A whole Flippen Month
AB
Ayesha B's update22 Feb 2022, 12:55
Reviewer Update
Still nothing. Still not resolved. Still no response. A whole Flippen Month
