SH
Shafiequah H
1 reviews | Active since Feb 2022
26 Jul 2023, 15:00
MOBICRED = DISGUSTING SERVICE - STAY AWAY! YOU WILL BE IGNORED!
By far the worst or should I say "non-existent" customer service I have EVER received. I have been approved by Mobicred, received confirmation and was informed that I am now able to make purchases, when trying to do so Takealot declines my purchase and advises that my account verification is incomplete. I am extremely horrified at the lack of service this so called "digital" company offers. I made made many attempts to reach Mobicred to no avail. Do these people even have customer care agents working there? Such frustrating service! DISGUSTING!!!!
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Replies (1)
Mobicred's replyOfficial
27 Jul 2023, 10:58Hi Shafiequah H,
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, I apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, I apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred's reply27 Jul 2023, 10:58
Official
Hi Shafiequah H,
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, I apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, I apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred