CS
Christou S
1 reviews | Active since Jul 2023
27 Jul 2023, 13:17
Mobicred disgusting customer service!!!!!!!!!!!!!!!
I can't access my account, what is going on with you? Ben struggling for over a week to get this sorted, Holding the line for over 30 minutes before anyone answer, No one getting back to you on the customer service e-mail The sales agents saying the matter was escalated but haven't get any link for facial recognition to date?
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Replies (1)
Mobicred's replyOfficial
28 Jul 2023, 11:11 Hi Christou S,
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, I apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, I apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred's reply28 Jul 2023, 11:11
Official
Hi Christou S,
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, I apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, I apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred