Mobicred Deactivated My Account Without Reason – No Support or Resolution

I had a Mobicred account that I always kept in good standing, paid on time and never defaulted. I didn’t use the account for a while, and when I wanted to use it again, I was informed that it had become inactive due to lack of use.

I am now unable to reactivate the account, apply for a new one, or even log in to my profile. It appears that Mobicred no longer wants me as a customer, simply because I was financially responsible and didn’t use credit unnecessarily.

I have received no clear communication or support to resolve this issue, and I find the lack of transparency and customer service unacceptable. I would appreciate a proper explanation and assistance in resolving this matter, as I have every intention of continuing to use the service.