FN
Freddie N
1 reviews | Active since Nov 2016
08 May 2025, 11:18
Mobicred coning customers
The worst service provider ever.. did an application was approved no problem did my first purchase.. now trying to make another purchase it gets declined when I called in they said it will be updated last week Friday.. then I can purchase again Saturday morning it declined again.. called again they say it take 5 days for bank mandate I did a mandate on application. They said they will send another mandate on Wednesday it came through on Wednesday I accepted.. they said I can purchase after Wednesday today I tried it say mobicred declined my purchase.. for what when I hv credit.. very annoyed if you don't want business tell me
Helpful (0)
Replies (2)0
Replies (2)
Mobicred's replyOfficial
08 May 2025, 15:35 Good day,
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred's reply08 May 2025, 15:35
Official
Good day,
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
FN
Freddie N's updateReviewer Update
09 May 2025, 23:30This is pathetic.. they never call you back the lady that was suppose to call me back threw the phone down in my ear whn I called in....
I'm getting no help from mobicred all lies
Every staff member telling diff storied and lies and mit resolving my issue
How many mandates must I accept on my banking app b4 I can buy I told Amina I hv an active mandate on my profile according her it doesn't reflect.. every second word is escalation escalation escalation
If you don't want business I will go sumehete else
I'm getting no help from mobicred all lies
Every staff member telling diff storied and lies and mit resolving my issue
How many mandates must I accept on my banking app b4 I can buy I told Amina I hv an active mandate on my profile according her it doesn't reflect.. every second word is escalation escalation escalation
If you don't want business I will go sumehete else
FN
Freddie N's update09 May 2025, 23:30
Reviewer Update
This is pathetic.. they never call you back the lady that was suppose to call me back threw the phone down in my ear whn I called in....
I'm getting no help from mobicred all lies
Every staff member telling diff storied and lies and mit resolving my issue
How many mandates must I accept on my banking app b4 I can buy I told Amina I hv an active mandate on my profile according her it doesn't reflect.. every second word is escalation escalation escalation
If you don't want business I will go sumehete else
I'm getting no help from mobicred all lies
Every staff member telling diff storied and lies and mit resolving my issue
How many mandates must I accept on my banking app b4 I can buy I told Amina I hv an active mandate on my profile according her it doesn't reflect.. every second word is escalation escalation escalation
If you don't want business I will go sumehete else