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thabiso N
1 reviews | Active since Dec 2017
20 Jun 2023, 13:05
Mobicred careless about customers, useless support
Mobicred does not care about their customers, I wrote a review on the 5th of May, the rep**** and requested that I send everything, I did. Its the 20th of June now, they have not resolved my issue.
Original post: https://www.hellopeter.com/mobicred/reviews/mobicred-is-in-the-pits-***
Helpful (0)
Replies (2)0
Replies (2)
Mobicred's replyOfficial
20 Jun 2023, 16:13Hi Thabiso N,
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, I apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, I apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred's reply20 Jun 2023, 16:13
Official
Hi Thabiso N,
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, I apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, I apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
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thabiso N's updateReviewer Update
30 Jun 2023, 12:03You are terrible when it comes to customer service, they yet to call or respond back to the above query, it's been 2 months since I reported the issue, and you still cannot provide me with a resolution.
Horrible
Horrible
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thabiso N's update30 Jun 2023, 12:03
Reviewer Update
You are terrible when it comes to customer service, they yet to call or respond back to the above query, it's been 2 months since I reported the issue, and you still cannot provide me with a resolution.
Horrible
Horrible