REWics
Retail Experience Where is customer service?

1 reviews | Active since Jul 2011

27 Aug 2022, 09:38

Mobicred breached their own agreement & doesn't respond anymore

A Month no reply from Gareth Burke have placed me on the ignore list.

Long story short. We signed the Merchant agreement. Mobicred breached it by terminating the agreement on no valid basis.

I showed them why they made a mistake but instead of taking responsibility for their mistake Gareth Burke conintues to avoid communicating via email.

So if you have difficulty of hearing or worse if you are deaf you will have a very hard time resolving issues with Mobicred who refuses to communicate via email because they fear of leaving a paper trail evidence.

Until I receive a email reply with more information that clearly shows all information that lead to the decision for Mobicred to terminate the signed agreement or have your mistake rectified even after the "issue" found by the vetting team after weeks the fact we been resolved on our side and brought to it your attention.

It did not matter, because you wanted to cancel our account for other reasons. Is it because of Payfast? How are you related to Payfast that my beef with them forced you to cancel the agreement?

Next stop newspapers. See you next time for an updated review on Hello Peter.

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