AN
Adriaan N
1 reviews | Active since Sept 2018
14 Jan 2024, 17:33
Mobicred and in store PnP issue.
Today was the third time in PnP that my Mobicred did not work. The second and third time I went into the store, I confirmed with the manager that all is in order for the use of Mobicred, which they confirmed Yes. If it doesn't work with PnP in store purchases, remove it from the app. There is no support over a weekend, and you only realize there is an issue, after all the items went through the till.
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Mobicred's replyOfficial
15 Jan 2024, 09:59Hi Adriaan,
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, we apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred's reply15 Jan 2024, 09:59
Official
Hi Adriaan,
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, we apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred