PB
Petrus B
1 reviews | Active since Feb 2018
17 May 2024, 20:18
Mobicred-Account Issues
I would not recommend Mobicred to anyone.
They keep sending emails of deals and new site that are available and as soon as you try to login your account is locked. I tried contacting them numerous times now just to unlock my account, they keep asking for personal details like bank account info and ID number over the phone. This is utterly unprofessional and insecure for a financial company to do this. My account keeps locking every few months/weeks.
If their system is not even secure your info is not safe, simple as that.
Helpful (0)
Replies (1)0
Replies (1)
Mobicred's replyOfficial
20 May 2024, 16:18Hi Petrus,
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred's reply20 May 2024, 16:18
Official
Hi Petrus,
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred