MG
Mbali G
1 reviews | Active since Apr 2021
22 Feb 2024, 13:00
Mobicred ****
Do not use Mobicred for online purhcasing. I purchased a PS5 at Takealot using Mobicred, with an agreement that I would be paying for R1600 for 12 months, after 12 months I am still paying that R1600. When I call to enquire they are telling me that they are charging for all other purchases, when I ask them that shouldn't my installment be down by R1600 on the 13th month since I know I should be finished with the 12 months agreement. They are daylight robbing me.
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Mobicred's replyOfficial
22 Feb 2024, 13:08Hi Mbali ,
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred's reply22 Feb 2024, 13:08
Official
Hi Mbali ,
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred