Mobi credit is refusing to refund me my money paid by take a lot, I paid off their account and closed it, now they told me I must wait for them to process refund, I was promised will get I today nothing has been done and their told me if I don't have it t

Mobi credit is refusing to refund me my money paid by take a lot, I paid off their account and closed it, now they told me I must wait for them to process refund, I was promised will get I today nothing has been done and their told me if I don't have it today will be processed next Friday again. I am sitting with child with no walker and the money paid for the walker is gone