RS
Russy S
1 reviews | Active since Sept 2025
24 Nov 2025, 11:02
Messing up my credit score. Always paid what's due never been arrears
Good day.
Please explain to me how on my app it shows I'm Outstanding with the amount of R4876.95, and getting my new ITC report this morning, dropping my score with 3 points , have you any idea how long it would take to recover those point back!! saying I'm on 103 % with an amount of R4959 , being 3% over utilised and this is updated by you the Company (Your mobicredit exceeds its limit on your report) (This has a strong negative impact on your credit score) I am in utter disbelieve and totally disgusted to say the least. I have paid what was due every month, never been in arrears, so how does this happen? Russy Smith
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Mobicred's replyOfficial
25 Nov 2025, 08:10Good day,
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred's reply25 Nov 2025, 08:10
Official
Good day,
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred