1 reviews | Active since May 2017
*********** ****mers
Absolutely bad customer service. I cancelled my account with them in April, but somehow my sister was still able to sneak and order a few items using my account in May (Definitely don't blame them for her actions) however if the account had been cancelled as I had requested she could not have been able to purchase using my name. I paid all outstanding balances a few weeks back, again asked for a complete removal of my account on their system. I'm yet to get any response from them, I can still log in to my account 😔 they are still sending me texts offering promotions. I'm now worried that someone will gain access to my account, I will end up with a bill I can not pay since I had initially wanted to terminate the contract with them because I lost my job. I'm still out of a job and now have to worry about unknowingly being in debt because of the incompetence of Mobicred and their entire staff!!!
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
