SM
Sindile M
1 reviews | Active since May 2025
16 May 2025, 10:51
Locked out of my account
I'm very disappointed because mobicred responded to my review as if they will fix the issue.. now when you try to reset the password it says username does not exist but I'm their customer and my account is registered with that email I really don't understand.and I send the email stating that I still can't log in can they assist their response is your query has been resolved.
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Mobicred's replyOfficial
16 May 2025, 13:03Good day,
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that our support specialist will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred's reply16 May 2025, 13:03
Official
Good day,
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that our support specialist will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred