Locked account

Its a pity i couldn't choose NO Star at all because thats what this company is worth,Verry terrible Service.My account was Locked because I had forgotten my login credentials. When I contacted for the first time, the representative said that someone would be calling and that I should give them 48 hours to do so.48 hours had passed with no contact. After 4 days, I called again, and the next agent informed me that he had sent my inquiry to the appropriate department, i wonder where the first one sent it to🤷🏻 ??? He also told me that I should give them another 48 hours to respond because that is their response time.I decided to call a week later after having gone much over the 48-hour mark once more. The woman I spoke with completed the security checks and informed me that I will be getting an email during the day.There hasn't been an email sent in two days. Their customer service is terrible because they never resolve the problems that their users have. If you're considering joining Mobicred, which I do not recommend to anyone, you must remember your login information at all times because if you do forget them, you will be permanently blocked and no one will be able to assist you. You should also never waste your phone minutes trying to call them for assistance because they never respond. I lost soo many amazing online deals because of Mobicred