Lack of response

My account has been locked for almost a month now and I cannot seem to get any help with unlocking it.

I have called the call center a few times for assistance. Either I spend 30min in a queue or I will get through to an agent who will always drop the phone on me.

As a financial service provider one would expect the employees and business to behave in a professional manner and it is extremally concerning that Mobicred does not.

The lack of response and professionalism has made me question their reliability.