Incorrect account status

I closed my MobiCred account over a year ago. MobiCred seems to be updating the credit bureaus that my account is open and in arrears. When I phone in, I'm told the account is closed yet MobiCred is incorrectly sending bureau updates.

How come an account that was paid up and closed show as in arrears and open? Can MobiCred please stop sending incorrect account statuses for my account as this is messing up with my credit record?

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