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Msizi msizi.dube
1 reviews | Active since Aug 2023
04 Aug 2023, 13:08
I sent an email about my locked account on Saturday and never got a response
I sent an email about my locked account on Saturday and never got a response. I resorted to WhatsApp and 2 of my tickets were closed the next day after I had logged them without any response
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Replies (1)
Mobicred's replyOfficial
05 Aug 2023, 10:56Hi Msizi,
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, We have escalated your query to the relevant team for assistance.
Once again, we apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, We have escalated your query to the relevant team for assistance.
Once again, we apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred's reply05 Aug 2023, 10:56
Official
Hi Msizi,
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, We have escalated your query to the relevant team for assistance.
Once again, we apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, We have escalated your query to the relevant team for assistance.
Once again, we apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred