AK
Aaminah K

1 reviews | Active since Nov 2019

31 Jul 2023, 16:03

I opened an account ...

I opened an account I was only ever allowed to use it twice till I could no longer open the app The ladies assisting me on the WhatsApp chat were very helpful, which leads me to say I like using it, but the first time I was told the password would be reset after 24-48 hours- it never did This time I am hoping it will The disappointing part is I wanted to use the app to make a purchase, but I can’t as my profile is blocked

0
Replies (1)
Mobicred
Mobicred's reply01 Aug 2023, 11:49
Official

Hi Aaminah K ,
 We strive to provide timely and helpful responses to all our valued customers.

Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
 
Once again, I apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.

Kind regards, 

Mobicred