I contacted mobicred via WhatsApp and was assisted by Mumina which explained the issues about purchases at other stores and what I needed to do in a manner I really understood

Good day 

Thank you for taking the time to share your review! We're thrilled to hear that Mobicred was able to provide you with excellent service. We appreciate your feedback and are grateful for the opportunity to have served you. If you need anything else in the future, please don't hesitate to reach out to us.

Kind regards,

Mobicred