NM
Nazozo M
1 reviews | Active since May 2023
01 May 2023, 14:08
I can’t make payments using mobicred!
I’ve been trying to make a payment but it keeps on declining. I wrote them a message on instagram and watsapp with no response. I then sent an email and I was told that my account is now active. They **** to me because it’s still declining. It’s so frustrating!
Helpful (0)
Replies (3)0
Replies (3)NM
Nazozo M's updateReviewer Update
01 May 2023, 14:11Phone calls can’t go through.
NM
Nazozo M's update01 May 2023, 14:11
Reviewer Update
Phone calls can’t go through.
Mobicred's replyOfficial
02 May 2023, 08:27Hi Nazozo M,
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, I apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred.
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, I apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred.
Mobicred's reply02 May 2023, 08:27
Official
Hi Nazozo M,
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, I apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred.
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, I apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred.
NM
Nazozo M's updateReviewer Update
02 May 2023, 09:47Thank you. The matter has been resolved.
NM
Nazozo M's update02 May 2023, 09:47
Reviewer Update
Thank you. The matter has been resolved.