LO
Lehani O
1 reviews | Active since Jan 2013
01 Aug 2023, 15:58
Horrible service
I have been phoning, emailing and sending whatsapp’s for a few days now. I need assistance in unlocking my account. Everyday I get promised someone will contact me and that my query is escalated. Still no feedback. Horrible first experience using Mobicred platform.
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Mobicred's replyOfficial
02 Aug 2023, 10:06Hi Lehani O,
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, we apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred's reply02 Aug 2023, 10:06
Official
Hi Lehani O,
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, we apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred